Privacy Policy
This Privacy Policy describes how Augment Solutions collects, uses, and discloses your personal data when you use our site or online services.
Augment Solutions is committed to protecting the privacy and security of your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
This policy is effective as of 16 May 2024.
1. Data Controller
Augment Solutions, located at 25 Rue de la Villette, 4th Floor, 69003 Lyon, France, is the data controller responsible for processing your personal data collected through our site.
2. Information We Collect
We may collect and process various types of information about you when you use our site or interact with our online platform. This may include:
Personal Data: Information you voluntarily provide to us, such as your name, email address, phone number, job title, company name, and any other information you include when filling out forms on our site, subscribing to newsletters, or contacting us.
Usage Data: Information automatically collected when you access or use our site. This may include your IP address, browser type, operating system, referral URLs, pages visited, duration of visit, timestamps, and other diagnostic data.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to remember your preferences, analyze site traffic, and track user behavior.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our service.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To communicate with you, including responding to inquiries, providing customer support, and sending you relevant information or updates.
- To send you marketing and promotional communications, where you have provided consent or where allowed by law.
- To detect, prevent, and address technical issues or fraudulent activity.
- To ensure the security and integrity of our online platform.
- To comply with legal obligations and enforce our terms and policies.
4. Legal Basis for Processing Personal Data under GDPR
We rely on the following legal bases for processing your personal data:
- Consent: We may process your personal data based on your explicit consent, which you can withdraw at any time.
- Performance of a Contract: We may process your personal data to fulfill our obligations under a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: We may process your personal data where necessary to comply with a legal obligation to which we are subject.
- Legitimate Interests: We may process your personal data based on our legitimate interests, provided that these interests are not overridden by your data protection rights and freedoms. Our legitimate interests may include improving our services, marketing our services, or ensuring the security of our operations.
5. Sharing Your Personal Data
We may share your personal data with third parties in the following circumstances:
- Service Providers: We may share data with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology, and customer service. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: We may disclose your data when we believe it is necessary to protect the rights, property, or safety of Augment Solutions, our users, or others.
We do not sell your personal data to third parties.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights (under GDPR)
Subject to certain conditions, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances, particularly when processing is based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the address provided below. You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe your data protection rights have been violated.
8. Security of Your Data
The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Links to Other Sites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our service is not directed at anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us by mail at:
Augment Solutions25 Rue de la Villette
4th Floor
69003 Lyon
France